I first came across the term of "dark patterns" when I saw Emma Keaveny 's talk about it on The Dojo . While watching it, then later looking more into it, I realised how many companies are out there purposely trying to get the user to do something, the user doesn't actually want to do. Time passed. Then I signed up to The Economist. I signed up online and found it pretty easy to do so. But then I soon struggled to keep up with new issues - so I decided to cancel. Unfortunately, it wasn't simply a case of finding some "Manage Your Account" link and then clicking the "Cancel Subscription" button. Instead I had to "Contact my local print service centre"
A Software Tester's learning journey