Nicky Tests Software: June 2014

Tuesday, June 24, 2014

Interview with Kim Engel

Kim Engel is a software test manager focused on user experience and fostering communication between stakeholders.
She is a regular attendee of the OZWST peer conference, an avid reader and occasional writer of testing blogs, and an infrequent tweeter @kengel100.
Kim is in the process of overcoming 10+ years of traditional testing experience to adopt a Context Driven approach to Testing.

What was the hardest part about the transition from a traditional Test Manager to a Context Driven Test Manager?

For me the hardest part was actually shifting my own way of thinking.

I'd been frustrated by the ever-growing number of test cases that needed to be maintained and executed. I'd tried various ways of revising my testing approach to align with the V-Model, and seen no major differences in outcome. I'd taken an ISTQB course on Practical Test Management and emerged none the wiser and still had no idea how to address the overall issue of testing becoming an obstacle or hurdle rather than a value-add for the project team.

Yet when the answer was presented to me by Anne-Marie Charrett in the form of context driven testing, I clung to my test cases for a few more months. Looking back now, I didn't want to consider that I'd been wrong for so many years and that someone else had the answer. I'd always thought that I'd come up with the answer myself. Part of being a context driven test manager now is that I'm happy for people to point out that I'm wrong, engage in discussion, and learn from other people's experience. Oddly I still have little patience when others don't embrace new methods immediately and wholeheartedly. 

Thursday, June 19, 2014

Bug Advocacy Part I

I'm currently working on my presentation on Bug Advocacy for the next WeTest Auckland meetup using Prezi - which is seriously nifty. In the process, I'm learning a helluva lot.

You see, there are a lot of things I do as a Tester but, until now, I haven't stopped to ask myself why.

Communicate Effectively

It's amazing how important it is to communicate effectively in order to advocate for your bugs in the best possible way - whether that be written or verbal.
One of the things I learned from my BBST Experience is that the use of formatting can really help you get a point across. You could:
  • Split it up into paragraphs
  • Use italics
  • Underline subheadings
  • Use bold to highlight important sentences
In addition, being able to drive your point home by talking to someone face to face really helps too. I learned some valuable tips from Wil McLellan at a previous WeTest Auckland meeting.